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Cardlytics Restaurant Articles

Restaurant

Discover restaurant industry guidance and insights into how, where and when consumers spend

Cardlytics Research and Insights
Restaurant

Convenience Stores are a Surprising Threat to Quick Service Restaurants

When thinking about dining options, convenience stores don’t automatically come to mind, but industry data shows this might be changing. According to Bluedot, 59% of customers consider purchasing a meal from a convenience store when stopping for fast food. So, we dug into our data to see if our data agreed… and surprise, it did! Here is what we […]

2 Minute Read
Cardlytics Research and Insights
Restaurant

How Marketers Can Mitigate the Effects of Labor Shortages in Restaurants

Key Takeaways: The labor shortage is hitting the restaurant industry especially hard. Nearly 7% of the food service workforce quit in November 2021 alone. Wage hikes aren’t enough to retain talented workers when inflation is driving up the cost of living.  Labor-saving automation and streamlined processes can have a negative impact on customer experience, and […]

4 Minute Read
Cardlytics Research and Insights
Restaurant

Inflation’s Impact on Restaurant Spend

After months of suggesting inflation was a transitory phenomenon, Treasury Secretary Janet Yellen finally admitted what restaurant brands have known for some time. Inflation isn’t going anywhere any time soon. And it’s not only impacting restaurant prices, it’s impacting restaurant consumer trends in measurable ways. Key takeaways: Check sizes are higher this year, likely driven […]

4 Minute Read
Cardlytics Research and Insights
Insights & Trends

Festive spend spotlight: UK diners swap restaurant bookings for takeaways

Rising cases of Omicron at the end of 2021 spelled a muted festive period for restaurants and pubs in the UK. Instead, diners opted for takeaways on the sofa over drinks at their local pub, meaning delivery platforms celebrated a record holiday season.  Government guidance to limit social distancing just before ‘Mad Friday’ – the […]

3 Minute Read
Cardlytics Research and Insights
Grocery

Restaurant & Grocery: The Showdown Is On

Which industry will take the bulk of consumer spend?  What used to be considered two separate household budgets, one for groceries and one for dining out, has morphed into one overall food budget, thanks to pandemic-led shifts in how people eat. More dinners are being eaten at home causing restaurants to expand into delivery and take-out options. Meanwhile, grocery stores braced for a surge in traffic as more consumers requested delivery or curbside pick-up. While all industries faced upheaval during […]

2 Minute Read
Cardlytics Research and Insights
Omnichannel

Restaurants Hungry for Omni-channel Strategy

The Coronavirus has disproportionately impacted the restaurant industry. The onset of the virus followed by restrictions and closures caused restaurants of all sizes to evaluate and redesign their services to meet the customers’ needs. Restaurants that are positioned well are those who recognize that the future is omni-channel, take the time to know their customers, […]

3 Minute Read
Cardlytics Research and Insights
Grocery

Driving Sales Through the Ever-Changing Landscape of UK Consumer Spend

When the UK government imposed a country-wide lockdown in March, consumers had little option but to change their spending behaviour. As stores closed and long-term travel restrictions were put in place, consumer spend shifted to other areas such as eCommerce and home delivery. But are these changes permanent or has the reopening of non-essential retail […]

4 Minute Read
Cardlytics Research and Insights
Restaurant

How to increase restaurant sales with three key spend trends

Across the restaurant industry, marketers face a unique set of challenges as customers rapidly change their dining and meal prep habits. Restaurants looking to drive near-term sales need to understand how consumer behavior is shifting and where spend is coming back. By analyzing purchase data for our recent State of Spend report, Cardlytics identified key […]

3 Minute Read
Cardlytics Research and Insights
Customer Loyalty

How to Drive Sales When New Customers Are Not Enough

Restaurant marketers: you’re working hard to bring new diners in the door, but are those efforts leading to increased net sales? If you answered, “I’m not sure,” you’re not alone. Many restaurants are successfully driving in new guests but are unaware of how quickly their existing base is “leaking” customers that don’t return. This “Leaky […]

2 Minute Read